FAQs

General Question

You receive a free tester with every perfume

Try the tester first

If you like it → open the bottle

If not, return it unused

100% refund or exchange

We are based in Abu Dhabi and Al Ain, UAE, with nationwide delivery service.

Yes, ArabianMist is offering international shipping

Orders arrive within 1-2 business days, depending on your location in UAE.

Yes, within 7 days, provided the perfume is unused, unopened, and in original packaging.

Yes, all our fragrances come with a safety certificate and meet international quality standards.

Yes, crafted with premium oils and ingredients, our perfumes offer long-lasting fragrance throughout the day.

 

Payment & Gift Card

We accept Cash on Delivery and secure Credit/Debit Card payments across the UAE.

Yes, all transactions are processed through encrypted and secure gateways, ensuring complete safety.

 

Yes, select tabbay at check out to split your payment on installment by 4, 6, 8, 12 months.

Yes, if your return is approved, the refund will be processed back to your card.

Enter your gift card code at checkout, and the balance will be applied automatically.

Yes, you may combine multiple gift card codes for a single order.

No, Diamond Scent gift cards do not expire and can be used anytime.